- November 06, 2017
Full Service Review (FullServiceReview.com) is review software built by Baseline Creative. The goal of the review software is to gather feedback from customers for businesses. The software came from a need for drip survey and in-email surveys to be easy for customers to complete. Sounds simple, right?
We started looking for email survey software and found they all linked to web-based surveys instead of offering email surveys in the actual email. It sounds simple. Surely it exists! But…we couldn’t find something easy, flexible and would send surveys that people could respond to in their email. Customers had to click links, and that is where the response rates decline.
So, we built an affordable, flexible survey software designed to help businesses understand how they are doing.
First, we needed something that increased the conversion rate – from what we found, conversion rates on many of the tools were very low when we looked at online reviews of the review software. Also, we noticed that many online review tools were really complicated. So we asked 100 business owners for their feedback. We found that businesses had the same questions in mind.
Second, we needed surveys customers will answer. Those standard questions we mentioned. YES – THOSE were the questions customers want to answer.
For more on our research, check out the Full Service Review blog here: https://fullservicereview.com/web/business-builder/
Finally, we wanted to create a solution with a low price point. Why? Because we believe that if the tool works and is affordable, businesses will try (and like) it.
If you are looking for an easy survey tool online for email marketing surveys, please compare Full Service Review (FullServiceReview.com) to other survey options. Full Service Review is robust, but easy to use. Also, Baseline Creative provides concierge support for set up.
Sign up today – use promo code FREETRIAL for a free 30 day trial.